Thursday, December 12, 2019
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| Chief Executive Officer, Passport, Immigration and Citizenship Agency (PICA), Andrew Wynter (right), converses with (from left) Permanent Secretary in the Ministry of Foreign Affairs and Foreign Trade, Ambassador Marcia Yvette Gilbert-Roberts |
KINGSTON, Jamaica— The Passport, Immigration and Citizenship Agency (PICA) online passport renewal application process for adults is now operational.
To use the system, customers need to log on to PICA's website at www.pica.gov.jm and begin the process from any location in the world any hour of the day.
Once the applicant logs on to the system, the applicant will also need their expired passport, their Jamaican citizenship document, a digital passport-sized photograph stored on a computer, a valid Visa or Mastercard for payment, a valid and working email address to receive system-generated messages, and a portable data format (PDF) reader.
Applicants using the service can also opt to have their passports delivered directly to them wherever they are in the world, courtesy of a partnership between PICA and DHL.
The system was introduced during a launch ceremony at the Jamaica Pegasus hotel in New Kingston yesterday.
Speaking at the launch, Chief Executive Officer of PICA Andrew Wynter said the online adult passport renewal system will enhance service delivery to PICA's customers, in particular persons in the Jamaican diaspora, by significantly reducing the turnaround time for receiving their passports.
He said prior to the introduction of the new system, Jamaicans, especially those living in rural areas and the diaspora, would have to travel great distances or wait for long periods to have their passports renewed. more
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